Free worldwide shipping
Shipping is free on every order, to every country we ship to.
Processing time
Orders are processed and shipped within 2–4 business days (Monday to Friday, excluding holidays).
Delivery time
Once shipped, delivery usually takes 7–15 business days depending on your location. You'll receive a tracking number by email as soon as your order ships.
Customs and import taxes
Depending on your country, your order may be subject to import duties or taxes charged by your local customs office. These charges, if any, are the customer's responsibility.
Wrong address
Please double-check your shipping address at checkout. If you notice a mistake, email us within 12 hours of ordering and we'll do our best to update it before it ships.
Lost or delayed orders
If your order hasn't arrived within 25 business days, contact us at cloudtuck.contact@gmail.com and we'll make it right.
